Square

Email Development Optmization

Overview

The email design and development system that we instrumented allowed for new campaign creative to be turned around in minutes or hours rather than days and weeks. Stakeholder education was also key, helping designers to design better modules, product owners to have more autonomy in campaign development, and enabling more developers to self-generate final HTML freeing up crucial process bottlenecks.

Deliverables

Scaleable Template System

Custom Development Pipeline

Stakeholder Training

Internal Knowledge Base

Optimized HTML Emails